Forrester logo
Ivalua
Ivalua - Banner

Supplier Relationship Management


Glossary

What is Supplier Relationship Management?

Supplier Relationship Management (SRM) is a strategic practice dedicated to fostering, overseeing, and cultivating robust business partnerships with vendors. At its core, SRM involves a meticulous analysis of these relationships and the formulation of strategies to enhance overall performance in a manufacturing environment, emphasizing improved communication, efficient management, and seamless execution.

In the realm of SRM, each vendor contributing to a business undergoes evaluation to identify key partners critical for continuity and optimal performance. This evaluation serves as a foundation for managers to proactively nurture and enhance relationships with suppliers of goods and services.

The essence of Supplier Relationship Management lies in establishing and maintaining mutually beneficial relationships built on trust, open communication, and the free flow of feedback and ideas. It creates an ecosystem where communication not only enhances operational efficiency but also streamlines processes and elevates customer service.

Learn more about Ivalua's Supplier Management Solutions.

Interested in Learning More About Ivalua?