Inside Orange’s 13-Year Partnership with Ivalua

Watch how Orange, a global telecom leader, modernized procurement to drive financial performance, ESG compliance, and user-centric processes with Ivalua.

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Industry:

Technology & Telecommunications

Headquarters:

Paris, France

Employees:

127,000

Website:

Visit Orange’s Website

About Orange

Orange is one of the world’s leading telecommunications operators and digital services providers, serving nearly 300 million customers across 26 countries—particularly in Europe, the Middle East, and Africa. Florent Bazin, Head of Information Systems for Procurement, CSR, and Finance Web Development at Orange, shares how the organization has evolved its procurement strategy over more than a decade—partnering with Ivalua to scale efficiency, risk management, and digital innovation.

Challenges

Need for Greater Efficiency: Financial performance remained a top driver, and increasing procurement efficiency was critical to achieving cost-control and operational speed.
Rising Risk & Regulatory Pressure: Orange needed to address growing ESG regulations, cybersecurity concerns, and compliance mandates across all supplier engagements.
User Experience Gaps: Internal customers sought a more streamlined, intuitive procurement process—one that supported adoption and agility without sacrificing control.
Integration Complexity: Managing interfaces with ERP systems and external risk and compliance data providers demanded a flexible, interoperable solution.

Benefits

Partnering with Ivalua has empowered Orange to drive a comprehensive, multi-year digital transformation, delivering enterprise-grade scalability without compromising on flexibility Future-proof Platform: Orange originally selected Ivalua for its robust Source-to-Pay capabilities and flexible configuration—ideal for complex workflows in large organizations.
Startup Mindset at Scale: Ivalua has maintained its agility and dynamic capabilities while maturing into a global player, giving Orange the best of both worlds.
Seamless Integration: With over 12 system integrations—including ERP, risk data from Moody’s and other providers, and e-signature platforms—Orange leverages Ivalua as a central hub for Source-to-Contract processes.
Sustainable Procurement Transformation: Orange has significantly streamlined contract lifecycle management (CLM), reducing the number of contract clause templates by 70–80%, making supplier management more streamlined and strategic.
Improved Internal Adoption: The system supports internal customers with better usability, driving higher compliance and better procurement experiences.

Solutions Selected

Supplier Risk & Performance

Sourcing

Contract Management

eProcurement

Invoicing

Payments

Spend Analysis

We are doing a second transformation in contract lifecycle management. And we reduced, by 70-80% our number of clauses and templates. So for sure, it has really helped streamlining our processes.