Federated Co-operatives

Transforming Procurement at FCL: A Journey of Growth, Innovation, and User-Centered Success

About

Federated Cooperatives Limited (FCL) is a large, member-owned cooperative based in Western Canada. Known for its commitment to community, sustainability, and operational excellence, FCL serves various industries, including agriculture, energy, food, and home and building supplies. With a focus on continuous growth and innovation, FCL strives to create value for its members and support local communities across Canada.

Headquarters:
Saskatoon, Saskatchewan, Canada

Employees:
3,200

FCL’s Website

Challenges

Building a Procurement Team from Scratch: FCL successfully built a procurement team from the ground up, overcoming the unique challenges posed by the COVID-19 pandemic
User Adoption: Ensuring that both procurement and business users were comfortable with the new software was essential for a smooth and user-centric adoption process.
Comprehensive Digital Transformation: Moving beyond just software implementation, they needed to align organizational goals and ensure high engagement with the new digital tools.
Scaling Procurement Processes: FCL scaled sourcing across the organization to cover more spend and improve efficiency.

Benefits

Enhanced User Experience: Ivalua’s intuitive sourcing and supplier information management modules deliver a seamless experience, leading very high levels of adoption.
Efficient Sourcing: With Ivalua’s support, FCL can manage more sourcing events, improve process efficiency, and increase spend under management.
Strong Partnership with Ivalua: FCL has had a positive experience throughout the implementation, configuration, and scaling phases, with Ivalua remaining responsive to new use cases and potential AI integrations.
Scalability and Future Growth: With Ivalua’s sourcing and supplier management modules, FCL is prepared to continue scaling and exploring innovative solutions–such as ourAI-driven tools.
Building a Center of Excellence: FCL’s procurement transformation includes developing strategic sourcing and major capital projects teams, setting the foundation for sustained growth and excellence.